Shipping and Returns
Dispatch of your parcel
Packages are generally dispatched within 24 hours after receipt of payment
They are sent via Swiss Post with a tracking number and delivered against signature
Packages can also be delivered by hand
Please contact us before choosing this method of delivery, as it involves additional costs
Whichever shipment choice you make, we will send you a link to track your package online
Shipping costs include preparation and packaging costs as well as postage and packing
Preparation costs are fixed, while transport costs vary according to the total weight of the parcel
We recommend that you group all your items in one order
We cannot group two orders placed separately and shipping charges apply to each of them
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects
Boxes are the right size and your items are properly protected