Shipping and Returns

Dispatch of your parcel

Packages are generally dispatched within 24 hours after receipt of payment

They are sent via Swiss Post with a tracking number and delivered against signature

Packages can also be delivered by hand

Please contact us before choosing this method of delivery, as it involves additional costs

Whichever shipment choice you make, we will send you a link to track your package online

Shipping costs include preparation and packaging costs as well as postage and packing

Preparation costs are fixed, while transport costs vary according to the total weight of the parcel

We recommend that you group all your items in one order

We cannot group two orders placed separately and shipping charges apply to each of them

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects

Boxes are the right size and your items are properly protected